yes-- unfortunately this is becoming more and more clear to me. at the very least, hopefully this thread can be a place where the netflix subscribers among us can share experiences and clear up netflix's ambiguities on a case-by-case basis.Ishmael wrote:So unless you're going to check every Criterion title on a regular basis in order to keep your list up to date, you're not going to come up with anything definitive.
Netflix (DVD Delivery Discussion Only)
- duane hall
- Joined: Sat Feb 12, 2005 4:18 am
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- Joined: Tue Nov 02, 2004 2:56 pm
Well, I can say this: whatever happens, don't bother e-mailing Netflix's customer service department with a problem. First, they respond with a form letter that doesn't apply to your problem. Then, if you persist, you'll get a nasty reply detailing exactly why nothing is ever their fault. I wished I'd saved some of those e-mails; for awhile I amused myself by acting aggravated with them, just to see what they'd say. Their customer service department is truly the least professional outfit I've ever encountered, which is saying something.
- jbeall
- Joined: Sat Aug 12, 2006 9:22 am
- Location: Atlanta-ish
Thankfully, I haven't had too many problems with Netflix, other than the usual problems that might occur from shipping dvds in paper sleeves through the mail. I remember taking one dvd out of the sleeve, and as I walked the three feet from my couch to the dvd player, the dvd simply fell apart into two pieces!
I use Netflix because they're not the Evil Empire of Blockbuster (although Netflix would become Blockbuster if they could...). The ideal solution would be Rutgers' library actually having all the dvds I want to watch, but until that happens, netflix it is.
I use Netflix because they're not the Evil Empire of Blockbuster (although Netflix would become Blockbuster if they could...). The ideal solution would be Rutgers' library actually having all the dvds I want to watch, but until that happens, netflix it is.
- domino harvey
- Dot Com Dom
- Joined: Wed Jan 11, 2006 2:42 pm
- starmanof51
- Joined: Fri Nov 05, 2004 3:28 am
- Location: Seattleish
- Contact:
Pretty much my experience as well. Even offering friendly corrective information to mistakes/misinformation gets a snarky response once you get past the auto-replies. Still, I love them as long as I don't have to actually converse with them.Ishmael wrote:Well, I can say this: whatever happens, don't bother e-mailing Netflix's customer service department with a problem. First, they respond with a form letter that doesn't apply to your problem. Then, if you persist, you'll get a nasty reply detailing exactly why nothing is ever their fault. I wished I'd saved some of those e-mails; for awhile I amused myself by acting aggravated with them, just to see what they'd say. Their customer service department is truly the least professional outfit I've ever encountered, which is saying something.
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- Joined: Tue Nov 02, 2004 2:56 pm
Oh, yeah, it's a great and indispensable service, which works well most of the time. It's just fun to complain about them. Does everybody know about the throttling thing? If you return movies too quickly, they begin to hold them before sending you your next film. They also make sure that renters with less usage get new or Long Wait movies before renters who rent a lot. They call this "throttling," and it's a nasty ploy to make sure your "unlimited" rentals cannot possibly exceed more than 12 a month (on their 3-at-a-time plan). I suspected this for years and was delighted to have my paranoia finally confirmed by one of their head dudes in an AOL article some time back.starmanof51 wrote:Still, I love them as long as I don't have to actually converse with them.
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- Joined: Tue Nov 02, 2004 3:09 pm
- Location: here and there
- duane hall
- Joined: Sat Feb 12, 2005 4:18 am
since Netflix's aberrations are recalcitrant to categorization, perhaps we can re-title this thread Netflix - no-shows, toss-ups and other vagaries. (this may just involve having a greater number of more specific lists in the lead post.)
it would be nice for this thread to be a clearing house for the netflix members among us to inventory and make sense of Netflix's occasional head-scratchers. suggestions are welcome.
as for throttling, i've received well over 12 discs in my first month back with service. for now i will bask.
it would be nice for this thread to be a clearing house for the netflix members among us to inventory and make sense of Netflix's occasional head-scratchers. suggestions are welcome.
as for throttling, i've received well over 12 discs in my first month back with service. for now i will bask.
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- Joined: Tue Dec 28, 2004 9:46 am
for starters, I rented "Kind Hearts and Coronets" and definetly did NOT get the Criterion version.
Secondly, they don't appear to carry Hong Sang-soo's newly released Turning Gate.
Does anyone have the email address to send them title suggestions? I reskimmed through the thread and it didn't pop out at me, and I spent more than a few minutes browsing the website and I can't find it anymore. I don't know if my brain isn't functioning properly this morning or if they removed it. Thanks.
Secondly, they don't appear to carry Hong Sang-soo's newly released Turning Gate.
Does anyone have the email address to send them title suggestions? I reskimmed through the thread and it didn't pop out at me, and I spent more than a few minutes browsing the website and I can't find it anymore. I don't know if my brain isn't functioning properly this morning or if they removed it. Thanks.
- duane hall
- Joined: Sat Feb 12, 2005 4:18 am
- domino harvey
- Dot Com Dom
- Joined: Wed Jan 11, 2006 2:42 pm
- Cosmic Bus
- Joined: Mon Sep 11, 2006 10:12 pm
- Location: Seattle, WA
- Contact:
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- Joined: Tue Nov 21, 2006 9:06 pm
Hmmm... As far as I can tell they have the criterion cover for Yi Yi up but, I think like starmanof51 says, they just send the Fox Lorber disc. One of the reviews on the site even says this, and I've searched around to see if they list the other version but they don't. Did you mean they offer both versions as in they have both versions but it's a gamble in regards to which one they send you?justeleblanc wrote:They offer both versions of Yi Yi.
- Kirkinson
- Joined: Wed Dec 15, 2004 5:34 am
- Location: Portland, OR
Does anybody know the status of Criterion's Rohmer box on Netflix? They have Criterion covers up for each DVD in the set, but I know they had the Fox Lorber covers up previously. I'm guessing they're offering both and it's a toss-up, but can anybody confirm that they've received the Criterion versions so that we know whether it's at least worth a try?
- starmanof51
- Joined: Fri Nov 05, 2004 3:28 am
- Location: Seattleish
- Contact:
- indiannamednobody
- Joined: Fri Apr 14, 2006 12:47 pm
- Location: Dub I
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- Joined: Tue Nov 02, 2004 3:09 pm
- Location: here and there
- jesus the mexican boi
- Joined: Fri Nov 05, 2004 5:09 am
- Location: South of the Capitol of Texas
- duane hall
- Joined: Sat Feb 12, 2005 4:18 am
- jbeall
- Joined: Sat Aug 12, 2006 9:22 am
- Location: Atlanta-ish
I got the CC version.duane hall wrote:Netflix is showing the Criterion cover art for Shoot the Piano Player... here I go...
Has anyone received the old crummy version since the CC was released?
Responding to other posts, I wonder how many folks don't live near their Netflix shipping center. I live just outside of New Brunswick, NJ, which is where my discs go, and so when I put a disc in the mail, they get it the following day and ship the next one. For example, if I get a movie out with Monday's mail, I'll receive the next movie on Wed. Does everybody live pretty close to a shipping center, or do some live far enough away that it takes two or more days for them to receive a disc?
- Kirkinson
- Joined: Wed Dec 15, 2004 5:34 am
- Location: Portland, OR
I'm in the same situation. I live just a couple small towns away from the nearest warehouse, so my turnaround time is pretty quick, except for the odd occasion that a disc will be sent from some place else.jbeall wrote:Responding to other posts, I wonder how many folks don't live near their Netflix shipping center. I live just outside of New Brunswick, NJ, which is where my discs go, and so when I put a disc in the mail, they get it the following day and ship the next one. For example, if I get a movie out with Monday's mail, I'll receive the next movie on Wed. Does everybody live pretty close to a shipping center, or do some live far enough away that it takes two or more days for them to receive a disc?
On an unrelated note, I'm also just a 10-minute drive from the DeepDiscount/DVDPlanet warehouse and HQ.
- domino harvey
- Dot Com Dom
- Joined: Wed Jan 11, 2006 2:42 pm